1. Personal Data
Your personal data is collected and processed by Mont d’Arbois Luxury Resort, located at 3001 route Edmond de Rothschild, 74120 Megève, as data controller, in order to:
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Manage your reservation;
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Send you its newsletter for informational and marketing purposes; and/or manage its customer relations, particularly to better understand their needs in order to adapt its offer;
n accordance with the applicable regulations and in particular Regulation 2016/679/EU of 27 April 2016 known as the GDPR, the legal basis for collecting and processing your personal data for the above purposes is as follows:
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with regard to the management of your reservation and related accounting: the execution of the contract to which you are a party (Article 6.1.b of the GDPR) and compliance with the legal obligations incumbent on the data controller (Article 6.1.c of the GDPR);
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with regard to the Mont d’Arbois Luxury Resort newsletter and the management of its customer relations: your consent (Article 6.1.a of the GDPR) and/or the company’s legitimate interest (Article 6.1.f of the GDPR).
You may at any time object to the processing of your data, in particular by withdrawing your consent if necessary. To do so, please send your request to the address below.
This data is kept for a period of time necessary for the fulfilment of the purposes mentioned above and in view of the current regulations and the legal obligations to keep certain contracts/data, namely:
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10 years from the date of reservation for the data collected and processed for the purpose of managing your reservation, in accordance with our legal obligations relating to the conservation of accounting documents; with the exception of your bank data, which will be kept only until the effective and complete payment of accommodations has been made. However, the credit card number and its expiration date may be kept for evidence purposes in case of a possible dispute of the transaction, in intermediary records, for the period provided for by Article L. 133-24 of the Monetary and Financial Code, in this case 13 months following the debit date. This period may be extended to 15 months in order to allow for the possibility of using deferred debit payment cards.
For security reasons, the visual cryptogram data recorded on your credit card will be kept only for the time necessary to complete each transaction.
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3 years for the data collected and processed for the purpose of sending the newsletter;
In the event of a complaint or dispute, the retention periods mentioned above may be extended in order to keep the data for the duration of the dispute.
Your data may, for only the purposes mentioned above, be transmitted to third-party service providers located in countries outside the European Union. Before doing so, Mont d’Arbois Luxury Resort will take all necessary measures and guarantees to secure this transfer.
In compliance with the legislation in force, you have the right to access, rectify and delete data concerning you, the right to the portability of this data and the right to limit processing. You also have the right to define guidelines for the handling of this data after your death.
You can exercise all these rights by sending us an e-mail to the following address: conciergerie@edrh-montdarbois.com; or a letter to the following address: Société Mont d’Arbois Luxury Resort, 3001 route Edmond de Rothschild, 74120 Megève. Your request must be accompanied by proof of identity.
You also have the right to file a complaint with the Commission Nationale de l’Informatique et des Libertés (CNIL), including on its website www.cnil.fr.
For more information on personal data protection, you can consult the CNIL website: www.cnil.fr.
2. Cookies
When you visit our booking site www.montdarbois.edmondderothschildheritage.com, and if you have enabled them, cookies are placed on your computer, mobile phone or tablet.
A “cookie” is a set of information, usually small and identified by a name, that can be transmitted to your browser through a website you connect to. Your web browser will keep it for a certain period of time and will send it back to the web server each time you reconnect. Cookies make it possible to identify the device in which they are stored during their validity period and to store certain information relating to your browsing experience (this is in order to simplify your navigation on websites or to offer you content adapted to your interests).
Different types of cookies are used on our website, namely:
Audience measurement cookies: these cookies make it possible to measure the number of visits, the number of pages viewed, visitor activity, etc. in order to establish statistics and improve the functioning of our website.
These cookies are stored and used by a third-party service provider in charge of statistical analysis.
You can choose to refuse cookies and statistical analysis of your browser data by changing the settings of your web browser.
Third-party cookies to improve site interactivity (social cookies): These cookies are designed to allow users of our website to share pages and content via Facebook.
They also make it possible to track Internet users’ browsing, whether or not you are users of this network and whether or not you are connected to the social network when you are browsing, and are likely to be used for commercial and/or advertising purposes (example: targeted advertising).
Mont d’Arbois Luxury Resort has no control over this process and cannot be held responsible for Facebook’s use of this data. For more information on how your personal data is used, you can consult Facebook’s privacy policy.
We remind you that cookies do not allow you to be identified and that the storage period for the information recorded by cookies on your computer is a maximum of thirteen months.
These cookies are stored only if:
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you accept them (by clicking on the “I accept” button on the banner informing you of cookie use) or that you continue to browse the website by visiting a page other than the page you visited when you first logged in to the website;
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you have continued your browsing without setting up the tracers, after clicking on the “Personal Data Protection and Cookie Usage Policy” button on the banner informing you about the use of cookies.
This agreement will be valid for a period of thirteen months from the first time it is stored on your device. At the end of this period, your consent will be sought again by displaying the information banner.
You can set your cookie preferences to accept or reject them at any time by changing the settings of your browser.
1. Personal Data
Your personal data is collected and processed by Société Française des Hôtels de Montagne SFHM, located at 47 rue du Faubourg Saint-Honoré, 75008 Paris, as data controller, in order to:
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Manage your reservation;
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Manage its customer relations, particularly to better understand their needs in order to adapt its offer;
-
Manage your user account, if you choose to create one, to simplify your reservations.
In accordance with the applicable regulations and in particular Regulation 2016/679/EU of 27 April 2016 known as the GDPR, the legal basis for collecting and processing your personal data for the above purposes is as follows:
-
with regard to the management of your reservation and related accounting: the execution of the contract to which you are a party (Article 6.1.b of the GDPR) and compliance with the legal obligations incumbent on the data controller (Article 6.1.c of the GDPR);
-
with regard to the management of customer relations of Société Française des Hôtels de Montagne SFHM and user account management: the legitimate interest of Société Française des Hôtels de Montagne SFHM (Article 6.1.f of the GDPR).
You may at any time object to the processing of your data, in particular by withdrawing your consent if necessary. To do so, please send your request to the address below.
This data is kept for a period of time necessary for the fulfilment of the purposes mentioned above and in view of the current regulations and the legal obligations to keep certain contracts/data, namely:
-
10 years from the date of reservation for the data collected and processed for the purpose of managing your reservation, in accordance with our legal obligations relating to the conservation of accounting documents; with the exception of your bank data, which will be kept only until the effective and complete payment of accommodations has been made.
However, the credit card number and its expiration date may be kept for evidence purposes in case of a possible dispute of the transaction, in intermediary records, for the period provided for by Article L. 133-24 of the Monetary and Financial Code, in this case 13 months following the debit date. This period may be extended to 15 months in order to allow for the possibility of using deferred debit payment cards.
For security reasons, the visual cryptogram data recorded on your credit card will be kept only for the time necessary to complete each transaction.
-
3 years from the last reservation or the last login to the user account for data collected and processed for the purposes of customer relationship management and user account management.
3 years from the last reservation or the last login to the user account for data collected and processed for the purposes of customer relationship management and user account management.
Your data is transmitted by the Société Française des Hôtels de Montagne SFHM to service providers involved both in the context of the aforementioned purposes and for statistical analysis purposes, without it being possible for them to identify you by name (see also section “2. Cookies”).
Your data may, for only the purposes mentioned above, be transmitted to third-party service providers located in countries outside the European Union. Before doing so, the Société Française des Hôtels de Montagne SFHM will take all necessary measures and guarantees to secure this transfer.
In compliance with the legislation in force, you have the right to access, rectify and delete data concerning you, the right to the portability of this data and the right to limit processing. You also have the right to define guidelines for the handling of this data after your death.
You can exercise all these rights by sending us an e-mail to the following address: contact@edr-heritage.com; or a letter to the following address: SFHM/Edmond de Rothschild Heritage, 47 rue du Faubourg Saint-Honoré, 75008 Paris. Your request must be accompanied by proof of identity.
You also have the right to file a complaint with the Commission Nationale de l’Informatique et des Libertés (CNIL), including on its website www.cnil.fr.
For more information on personal data protection, you can consult the CNIL website: www.cnil.fr.
2.Cookies
When you visit our booking site www.montdarbois.edmondderothschildheritage.com, and if you have enabled them, cookies are placed on your computer, mobile phone or tablet.
A “cookie” is a set of information, usually small and identified by a name, that can be transmitted to your browser through a website you connect to. Your web browser will keep it for a certain period of time and will send it back to the web server each time you reconnect. Cookies make it possible to identify the device in which they are stored during their validity period and to store certain information relating to your browsing experience (this is in order to simplify your navigation on websites or to offer you content adapted to your interests).
Different types of cookies are used on our website, namely:
Audience measurement cookies: these cookies make it possible to measure the number of visits, the number of pages viewed, visitor activity, etc. in order to establish statistics and improve the functioning of our website.
These cookies are stored and used by a third-party service provider in charge of statistical analysis.
You can choose to refuse cookies and statistical analysis of your browser data by changing the settings of your web browser.
Third-party cookies to improve site interactivity (social cookies): These cookies are designed to allow users of our website to share pages and content via Facebook.
They also make it possible to track Internet users’ browsing, whether or not you are users of this network and whether or not you are connected to the social network when you are browsing, and are likely to be used for commercial and/or advertising purposes (example: targeted advertising).
Société Française des Hôtels de Montagne SFHM has no control over this process and cannot be held responsible for Facebook’s use of this data. For more information on how your personal data is used, you can consult Facebook’s privacy policy.
We remind you that cookies do not allow you to be identified and that the storage period for the information recorded by cookies on your computer is a maximum of thirteen months.
These cookies are stored only if:
-
you accept them (by clicking on the “I accept” button on the banner informing you of cookie use) or that you continue to browse the website by visiting a page other than the page you visited when you first logged in to the website;
-
you have continued your browsing without setting up the tracers, after clicking on the “Personal Data Protection and Cookie Usage Policy” button on the banner informing you about the use of cookies.
This agreement will be valid for a period of thirteen months from the first time it is stored on your device. At the end of this period, your consent will be sought again by displaying the information banner.
You can set your cookie preferences to accept or reject them at any time by changing the settings of your browser.
1. Personal Data
Your personal data is collected and processed by Mont d’Arbois Luxury Resort, located at 3001 route Edmond de Rothschild, 74120 Megève, as data controller, in order to manage your reservation requests.
In accordance with the applicable regulations and in particular Regulation 2016/679/EU of 27 April 2016 known as the GDPR, the legal basis for collecting and processing your personal data for the above purposes is based on the legitimate interest of the company (Article 6.1.f of the GDPR) and, where applicable, the fulfilment of the contract to be entered into (Article 6.1.b of the GDPR).
This data is kept for a period of 3 years, which is necessary for the reservation and in view of the current regulations and the legal obligations to keep certain contracts/data.
Your data is transmitted by Mont d’Arbois Luxury Resort to the service providers involved, in the context of the above-mentioned purpose.
Your data is also transmitted by the Société Française des Hôtels de Montagne SFHM, as operator of the site www.montdarbois.edmondderothschildheritage.com, to providers for statistical analysis purposes, without it being possible for them to identify you by name (see also section “2. Cookies”).
Your data may, for only the purposes mentioned above, be transmitted to third-party service providers located in countries outside the European Union. Before doing so, Mont d’Arbois Luxury Resort will take all necessary measures and guarantees to secure this transfer.
In compliance with the legislation in force, you have the right to access, rectify and delete data concerning you, the right to the portability of this data and the right to limit processing. You also have the right to define guidelines for the handling of this data after your death.
You can exercise all these rights by sending us an e-mail to the following address: conciergerie@edrh-montdarbois.com; or a letter to the following address: Société Mont d’Arbois Luxury Resort, 3001 route Edmond de Rothschild, 74120 Megève. Your request must be accompanied by proof of identity.
You also have the right to file a complaint with the Commission Nationale de l’Informatique et des Libertés (CNIL), including on its website www.cnil.fr.
For more information on personal data protection, you can consult the CNIL website: www.cnil.fr.
If you do not wish to be contacted by telephone for marketing purposes, you may, in accordance with Article L. 223-2 of the Consumer Code, request free of charge to be blocked from direct marketing lists (for more information: http://www.bloctel.gouv.fr).
2.Cookies
When you visit our booking site www.montdarbois.edmondderothschildheritage.com, and if you have enabled them, cookies are placed on your computer, mobile phone or tablet.
A “cookie” is a set of information, usually small and identified by a name, that can be transmitted to your browser through a website you connect to. Your web browser will keep it for a certain period of time and will send it back to the web server each time you reconnect. Cookies make it possible to identify the device in which they are stored during their validity period and to store certain information relating to your browsing experience (this is in order to simplify your navigation on websites or to offer you content adapted to your interests).
Different types of cookies are used on our website, namely:
Audience measurement cookies: these cookies make it possible to measure the number of visits, the number of pages viewed, visitor activity, etc. in order to establish statistics and improve the functioning of our website.
These cookies are stored and used by a third-party service provider in charge of statistical analysis.
You can choose to refuse cookies and statistical analysis of your browser data by changing the settings of your web browser.
Third-party cookies to improve site interactivity (social cookies): These cookies are designed to allow users of our website to share pages and content via Facebook.
They also make it possible to track Internet users’ browsing, whether or not you are users of this network and whether or not you are connected to the social network when you are browsing, and are likely to be used for commercial and/or advertising purposes (example: targeted advertising).
The Mont d’Arbois Luxury Resort and Société Française des Hôtels de Montagne SFHM have no control over this process and cannot be held responsible for Facebook’s use of this data. For more information on how your personal data is used, you can consult Facebook’s privacy policy.
We remind you that cookies do not allow you to be identified and that the storage period for the information recorded by cookies on your computer is a maximum of thirteen months.
These cookies are stored only if:
-
you accept them (by clicking on the “I accept” button on the banner informing you of cookie use) or that you continue to browse the website by visiting a page other than the page you visited when you first logged in to the website;
-
you have continued your browsing without setting up the tracers, after clicking on the “Personal Data Protection and Cookie Usage Policy” button on the banner informing you about the use of cookies.
This agreement will be valid for a period of thirteen months from the first time it is stored on your device. At the end of this period, your consent will be sought again by displaying the information banner.
You can set your cookie preferences to accept or reject them at any time by changing the settings of your browser.